Implement Change

Definition of work

noun

noun: work; plural noun: works; plural noun: the works

    ·         activity involving mental or physical effort done in order to achieve a result.

"he was tired after a day's work in the fields"

    ·         work as a means of earning income; employment.

"I'm still looking for work"

W-Working and understanding one another
O- Offering a helping hand at all times
R- Relaying current information to all
K- Keeping the work environment conductive and friendly

Working, work, work place is a norm works in our daily life. To my stand point, work place is my second home, and colleagues are my extended families. I always joke around with my colleagues that I see them more than I see my family at home.

Having said that, organisation need to ensure that the office is a conducive place to work at. Other than needs of having the machines and resources, the environment in a working place must have the respect, understanding, harmony, fun and professional. Be part of work life balance and great place to work at.

These can boost morale to the employees. With them being in good shape, they can contribute more to the organisation and society. They also will be proud to tell others about their work place.
Remember, employees are assets and ambassadors to the company.

Impart the knowledge between the employees with the mentor, buddy or train the trainer programme.   This created the awareness and understands the staff hierarchy of needs.

Organisation also needs to be updated on technologies so that it can remain constant in the industries and able to communicate well with the staffs and the counterparts.

In short, respect, understand the need, imparts the knowledge, achieving and review the result, strive for more but ensure within means, legally and ethically.

But the most important of all the above will be COMMUNICATION.

1. Definition of communication • 
2. Communication is a process by which information is exchanged between individuals through a common system of symbols & signs of behaviour. - Webster’s Dictionary • Communication is interchange of thoughts, opinions or information by speech, writing or signs. -
3. Meaning of Communication Communication as • A process through which individuals mutually exchange their ideas, values, thoughts, feeling & actions with one or more people. • The transfer of information from the sender to the receiver so that it is understood in the right context. • The process of initiating, transmitting & receiving information. • The means of making the transfer of information productive & goal oriented. • The process of sharing information, ideas & attitudes between individual.

Change is unavoidable

To some, change is good to some, its troublesome. Need to learn new things and adapt. Normally, once one adapt, its always new process or new procedures to be follows. As such, change is constant.

E-invoicing

Currently, my department is looking into e-invoicing.
Other den the change of process, we need to take in consideration and feedback from all those involve.

Process owner, end users, vendors and executor.

Communication need to be done at all time.

Hiccups are expected in every implementation of new change however good team work and control are essential so that it can be resolve without any conflict.

Lewin change model – Unfreeze – “ready to change”

When a structure has been in place for a while, habits and routine have naturally settled in. The organization as a whole is going in the right direction, but – as shown on the illustration – people or processes may have strayed off course. For example, tasks that are not relevant or useful anymore are still being performed by force of habit, without anyone questioning their legitimacy. Similarly, people might have learned to do things one way, without considering other, more efficient methods. Unfreezing means getting people to gain perspective on their day-to-day activities, unlearn their bad habits, and open up to new ways of reaching their objectives. Basically, the current practices and processes have to be reassessed in order for the wheels of change to be set in motion.

Lewin change model – Change – “implementation”

Once team members have opened up their minds, change can start. The change process can be a very dynamic one and, if it is to be effective, it will probably take some time and involve a transition period. In order to gain efficiency, people will have to take on new tasks and responsibilities, which entails a learning curve that will at first slow the organization down. A change process has to be viewed as an investment, both in terms of time and the allocation of resources: after the new organization and processes have been rolled out, a certain chaos might ensue, but that is the price to pay in order to attain enhanced effectiveness within the structure.

Lewin change model – Freeze (sometimes called refreeze)- “making it stick”

Change will only reach its full effect if it’s made permanent. Once the organizational changes have been made and the structure has regained its effectiveness, every effort must be made to cement them and make sure the new organization becomes the standard. Further changes will be made down the line, but once the structure has found a way to improve the way it conducts its operations, “re-freezing” will give the people the opportunity to thrive in the new organization and take full advantage of the change. Many quote the model as saying the third step of this approach is to re-freeze, when in Lewins origional work it was “freeze”.